Uphold | Secure Login & Account Access | Official Website

At Uphold, we believe that accessing your financial future should be simple, seamless, and, above all, secure. Whether you’re logging in to trade assets, send money internationally, or manage your multi-asset wallet, our login process is designed to give you quick entry while maintaining the highest standards of security. This page provides everything you need to know about accessing your Uphold account.

Your Gateway to a Multi-Asset Financial Experience

Logging into Uphold is your first step towards a borderless financial experience. Our platform allows you to trade between currencies, cryptocurrencies, commodities, and U.S. equities all in one place. A secure login ensures that your diverse portfolio and personal data are protected at every step.

How to Log In to Your Uphold Account

Accessing your account is straightforward. Follow these simple steps:

1. Navigate to the Login Page: Click the “Log In” button on the top right of the Uphold homepage or go directly to our secure login portal.

2. Enter Your Credentials: Input the email address and password associated with your Uphold account.

3. Two-Factor Authentication (2FA): For your security, if you have 2FA enabled (which we strongly recommend), you will be prompted to enter a unique verification code from your authenticator app.

4. Access Your Dashboard: Once verified, you will be taken directly to your personal Uphold dashboard, where you can view your portfolio, conduct transactions, and access all platform features.

We support login across all devices—desktop, mobile web, and through our dedicated iOS and Android apps—for a consistent experience wherever you are.

Prioritizing Your Security at Every Login

Security isn't an afterthought at Uphold; it's embedded in our architecture. Our login process incorporates multiple layers of protection to ensure your account and assets remain safe.

• Two-Factor Authentication (2FA): This is your account's most vital defense. We support Time-based One-Time Passwords (TOTP) via apps like Google Authenticator or Authy, adding a critical second step beyond your password.

• Biometric Login: On our mobile apps, you can use the convenience and security of your device's built-in fingerprint scanner or facial recognition technology for instant, secure access.

• Encrypted Connections: All login sessions are protected with high-grade SSL/TLS encryption, ensuring that your data is transmitted securely.

• Session Monitoring: Our systems continuously monitor for unusual login attempts or suspicious activity. If something appears out of the ordinary, we may proactively secure your account and notify you.

Troubleshooting Common Login Issues

Occasionally, you might encounter hiccups when trying to access your account. Here are quick solutions to the most common issues:

• Forgotten Password: Click the “Forgot password?” link on the login page. Enter your email, and we’ll send you a secure link to reset your password promptly.

• Lost 2FA Access: If you’ve lost access to your authenticator app, you can use the backup codes you were provided when enabling 2FA. Alternatively, you will need to contact our Support team for a verified account recovery process.

• Account Locked: Multiple failed login attempts may temporarily lock your account for security reasons. Wait a few minutes, or use the password reset function to regain access.

• Browser Issues: Clear your browser's cache and cookies, ensure you are using a supported, updated browser, or try logging in from a different device or our mobile app.

If you continue to experience problems, our dedicated Support Center is available 24/7 to help you regain access to your account.

Login FAQs

1. How do I enable Two-Factor Authentication (2FA) on my account?
Log into your account, go to Settings > Security, and select “Set up Two-Factor Authentication.” Follow the on-screen instructions to link your authenticator app (like Google Authenticator). Important: Securely store the provided backup codes.

2. I’m not receiving the password reset email. What should I do?
First, check your spam or junk mail folder. Ensure you are checking the email address associated with your Uphold account. If it’s still not there, wait a few minutes and request a new link. Whitelisting emails from @uphold.com can also prevent this in the future.

3. Can I stay logged in to the Uphold app on my phone?
For security reasons, our mobile app will require re-authentication after a certain period of inactivity or after an app update. You can use biometrics (Touch ID or Face ID) for faster, secure logins each time.

4. Is it safe to log into Uphold on a public Wi-Fi network?
While our connection is encrypted, public networks can be risky. We recommend using a trusted private network or a reputable VPN service when accessing any financial account, including Uphold, on public Wi-Fi.

5. What should I do if I suspect someone else has accessed my account?
Immediately change your password from the Security settings page if you can still log in. Then, review your recent activity and connected devices. Contact Uphold Support immediately at our Help Center to report the issue so our team can take further protective actions.

6. I have multiple accounts under one email. How do I log in to the correct one?
A single email can sometimes be associated with different account “profiles” (e.g., for personal and business use). When logging in, after entering your email, you may be presented with a choice of account profiles. Select the one you wish to access. If you don’t see the correct profile, please contact Support.

Need Help Logging In?

Your access to Uphold is our priority. If the information above hasn’t resolved your query, our customer support team is ready to assist you.

Visit our comprehensive Help Center for detailed guides and troubleshooting.
For direct, personalized assistance, you can also reach out through the secure chat function within the app or website once you are logged in.

Log In Now to experience a simpler, fairer, and more transparent financial system.

Uphold is a global multi-asset digital money platform. Uphold operates globally in over 150 countries and has completed more than 120 million transactions. Uphold provides retail and business customers with easy access to traditional currencies, cryptocurrencies, and other assets. All security features and processes described are subject to Uphold's Terms of Service and Privacy Policy. Always ensure you are visiting the official Uphold website (uphold.com) when logging in to avoid phishing attempts.